Welcome to Cozmo Blis
At Cozmo Blis, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, schedule appointments, request consultations, or use our services.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Full Name
- Phone Number
- Email Address
- Age and Gender
- City and Location
- Appointment Preferences
- Consultation Requests
- Information voluntarily submitted through forms
Health-Related Information
When voluntarily provided by you, we may collect:
- Medical history
- Treatment preferences
- Photographs shared for consultation purposes
- Pre-treatment and post-treatment information
- Healthcare-related inquiries
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Referral Source
- Website Usage Data
- Cookies and Tracking Information
2. How We Use Your Information
We use collected information to:
- Schedule and manage appointments
- Respond to inquiries and consultation requests
- Provide medical and aesthetic services
- Improve patient experience
- Deliver requested information regarding treatments
- Send appointment confirmations and reminders
- Maintain medical records where applicable
- Improve website functionality and security
- Comply with legal and regulatory obligations
We process personal data only for legitimate business and healthcare purposes.
3. Consent
By submitting forms, scheduling appointments, contacting us, or providing personal information, you consent to the collection and processing of your information for the purposes outlined in this Privacy Policy.
You may withdraw your consent at any time by contacting us using the information provided below.
Withdrawal of consent may affect our ability to provide certain services.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Measure advertising effectiveness
- Improve website performance
Cookies may include:
- Essential Cookies
- Analytics Cookies
- Marketing Cookies
- Performance Cookies
Users may disable cookies through browser settings; however, some website features may not function properly
5. Advertising and Analytics
We may use third-party services including:
- Google Analytics
- Google Ads
- Meta (Facebook and Instagram) Advertising
- LinkedIn Advertising
- Other marketing and analytics platforms
These providers may collect information about your interactions with our website through cookies and tracking technologies.
Such information is used to understand user behavior, improve services, and provide relevant advertising.
6. Sharing of Information
We do not sell your personal information.
We may share information with:
Authorized Service Providers
- Website hosting providers
- CRM providers
- Appointment management platforms
- Marketing service providers
- Analytics providers
Healthcare Professionals
Information may be shared internally with authorized medical personnel for treatment and consultation purposes.
Legal Authorities
We may disclose information when required by law, court order, regulatory authority, or governmental request.
7. Data Security
We implement appropriate technical, administrative, and organizational measures to protect personal information against:
- Unauthorized access
- Disclosure
- Alteration
- Misuse
- Loss or destruction
While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.
8. Medical Information and Confidentiality
Any medical information shared with Cozmo Blis is treated with strict confidentiality and is accessible only to authorized personnel involved in patient care and operational support.
We maintain appropriate safeguards to protect sensitive healthcare information.
9. Patient Photographs and Media
Before using any patient photographs, videos, testimonials, or treatment results for marketing, educational, or promotional purposes, explicit written consent will be obtained from the patient.
Patients may withdraw consent at any time, subject to reasonable processing timelines.
10. Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Fulfill legal obligations
- Resolve disputes
- Maintain healthcare records
- Enforce agreements
Once information is no longer required, it will be securely deleted or anonymized where feasible.
11. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal data
- Withdraw consent
- Restrict processing of data
- Request information regarding data usage
Requests may be submitted using the contact details below.
12. Children's Privacy
Our website and services are not intended for children under the age of 18 without parental or legal guardian involvement.
We do not knowingly collect personal information from minors without appropriate authorization.
13. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices, content, or policies of third-party websites.
Users are encouraged to review the privacy policies of any external websites they visit.
14. International Visitors
If you access our website from outside India, your information may be
transferred, processed, and stored in India. By using our website, you consent to such processing and storage.
15. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy periodically.
Any changes will be posted on this page along with the revised effective date.
Continued use of the website following updates constitutes acceptance of the revised policy.
16. Contact Information
For questions regarding this Privacy Policy or your personal information, please contact:
Cozmo Blis
Address: 698, 3rd Floor, 73rd Cross Road, Opposite Ganesh Medical, 5th Block, Rajajinagar, Bengaluru, Karnataka – 560010.
Phone: +91 97771 71797
Email: cozmoblis@gmail.com
Grievance Officer
In accordance with applicable data protection laws, privacy concerns, complaints, or requests may be directed to:
Privacy & Grievance Officer
Cozmo Blis
Email: cozmoblis@gmail.com
We will make reasonable efforts to respond within applicable legal timelines.